FAQ - your questions, our answers

No, all Caotina products (Caotina Classic, Dark, White) are gluten-free!

Caotina White powder and Caotina Pronto powder contain lactose. Caotina Classic and Dark powders are lactose-free. When mixed with normal milk, however, the resulting drink contains lactose. For a lactose-free version, mix Caotina Classic or Dark powder with lactose-free milk or soy milk.

Caotina Classic, Dark and White contain added sugar and can be included in the dietary plan subject to prior consultation with a specialist. 

As you can see on the ingredient list, Caotina Classic and Dark doesn’t contain any animal ingredients. For most vegans this is adequate for their vegan nutrition. But we didn’t develop the product especially for a vegan nutrition, that’s why we do not declare it as vegan.

If it’s quite enough for you, that Caotina Classic and Caotina Dark doesn’t contain any animal ingredients, you can enjoy it in context of a vegan nutrition.

Caotina White and Caotina Chocolate Spread contain powdered milk and are therefore not suitable for a vegan diet.

Since 2023, we have been offering our Caotina tins in a premium cardboard-wrapped container with a cardboard base. Consumer studies have rated this packaging very positively in terms of quality, sustainability, and storage convenience. The tins feature a cardboard base instead of a metal base, reducing the amount of packaging material used. This has enabled us to reduce the packaging weight by more than 20% compared to the previous tin. At the same time, we increased the cardboard content to 75% and the recycled content to 55%, while also improving recyclability. These improvements required a slightly larger tin diameter, which affects the fill height. However, the amount of product remains exactly the same as in the previous pack sizes. In addition, during the filling process and transportation, vibrations can cause the powder volume to settle. This mechanical stress may break down some of the powder agglomerates, leading to a further reduction in volume.

Due to the large number of requests we receive every day, we are unfortunately unable to provide samples or free products.

As a general rule, we do not offer sponsorships, as we allocate our resources very carefully and in line with our brand strategy. This means we plan well in advance where and how we invest to further strengthen awareness of the Caotina brand.